Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Once your order has been processed, you will receive a shipping confirmation email with your tracking information.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to weather conditions, customs delays, or carrier issues.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
Free Shipping: We offer FREE shipping on orders over $150.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to become active.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Delayed or Lost Packages
While we work with trusted shipping carriers, unexpected delays can occasionally occur. If your package is significantly delayed or appears to be lost, please contact us and we will work with the carrier to resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging. We will review your claim and provide a suitable resolution.
International Orders
International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.
